Hi, I’m LG.

I’m a senior user research practitioner spending her sabbatical in the hourly workers’ shoes.

Before this empathy exercise, I focused on UX strategy to guide and prioritize user-centered experiences. I spent the last decade working across edtech, cloud computing, and HR.

Case Studies

HR Startup

UXR strategy & prioritization

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Cloud computing

UX & market research on SMBs

Streamlining cloud infrastructure for new developers

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Edtech

0-1 research on college students

Exploring the holistic undergrad experience of college students in the U.S.

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Edtech

End-to-end redesign

Redesigning an LMS for higher ed online learning programs

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